Privacy Policy

Last updated: November 28, 2025

Markett s.r.o. ("Markett," "we," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our peer-to-peer rental platform ("Service") operating in Czechia. By using Markett, you consent to the practices described here and to the processing of your data under Czech and EU data protection laws, including GDPR and Czech Act No. 110/2019 Coll.

1. Data We Collect

• Personal Identification Information: Name, address, email, phone number, date of birth, government-issued IDs for identity verification.
• Account Details: Login credentials, profile information, preferences.
• Transaction Data: Rental bookings, payment information, rental history, item details.
• Usage Data: IP address, device information, browser type, and activity logs for security and analytics.
• Communication Records: Emails, messages, and support requests made via the platform.

2. How We Use Your Data

• Provide and operate the Service, including user verification, booking, and payment processing.
• Improve and personalize user experience.
• Communicate important updates, marketing (with consent), and support messages.
• Detect, prevent, and respond to fraud, abuse, or other illegal activity.
• Comply with legal obligations and regulatory requirements within Czechia and the EU.

3. Legal Basis for Processing

• Your consent where required (e.g., marketing).
• Performance of contract (providing rental services).
• Compliance with legal obligations (tax, AML, etc.).
• Legitimate interests (security, service improvement).

4. Data Sharing and Disclosure

• With service providers acting on our behalf (e.g., payment processors, identity verification, marketing campaigns, other vendors).
• To comply with Czech or EU law enforcement or regulatory requests.
• With your consent or as required to protect rights (e.g., disputes).
• No personal data sold or disclosed to unrelated third parties for marketing without consent.

5. Data Retention

• Personal data is stored only as long as necessary for fulfilling contractual and legal obligations, typically for at least 10 years for tax or audit purposes under Czech law.
• After that, data is securely deleted or anonymized.

6. Your Rights

Under GDPR and Czech law, you may:

• Access and receive copies of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion or restriction of processing in certain cases.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where applicable.
• Data portability requests.

Make any requests by contacting support@markett.cz.

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and regular audits.

8. Cookies and Tracking Technologies

Our website uses cookies for functionality, analytics, and marketing purposes. You can manage cookie preferences via your browser settings.

9. International Transfers

Markett may transfer data within the EU/EEA or to countries with adequate protections in place. Transfers outside these areas will only occur with safeguards or your consent.

10. Children

Our Service is not directed at individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy; significant changes will be communicated via email or the platform. Continued use of the Service constitutes acceptance of changes.